客戶評價
由實住客人提供的真實點評
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The hotel’s location is excellent, right next to the shopping in old quarters. The breakfasts were amazing. Love the warm soy milk provided there. The only issue I have is the cups near the bathroom sink were not very clean. Also only 2 bath towels and 2 face towels were provided daily. There weren’t any hand towels. Other than these, the service staff was awesome!
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シティビューの部屋に3泊しました。
スタッフの対応がとても良く、部屋の清掃も行き屆いていました。シャワーの圧も文句なしです。
1番気になるのが衛生面なので、そこが日本レベルだったのはとても良かったです。
朝食はおまけ程度と思っていましたが、予想以上のクオリティで美味しかったです。
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Stayed for 4 nights & the highlight was the exceptional staff, especially Phuong, Tai, and Duc.
Phuong, the customer relations executive, was the star. She's warm, proactive, and speaks excellent English. She helped fix things in my room, gave spot-on itinerary suggestions, shared daily food and shopping tips, and even found a solution when my luggage broke. Absolutely top-notch service. And the hotel is lucky to have her on staff.
Tai, who helped with breakfast, remembered our regular order after just one day and speaks great English. A thoughtful touch that made mornings easy and personal.
Duc, the friendly doorman, always greeted us with a smile and a good joke. A great way to start and end each day.
Not so good: The entire hotel only had 1 iron and 1 ironing board. Requested it in the evening, but only received the iron late next morning just when I gave up waiting and was about to head out.
But of all the places I stayed across Da Nang, Sapa, and Hanoi, this was the best by far. Highly recommended for the service alone.
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This place is excellent.
The location is perfect, right in the middle of the action of the Old Quarter.
The breakfast is pretty high standard with good variation.
We had a room with city views, which was very nice.
The best part is probably the staff. The are all super friendly and helpful. Of particular mention was David, Thai, Moon, Van, Fuern,Tommy...l could go on.
Only thing I missed was a gym, but there are plenty around the area.
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飯店距離還劍湖還古土城區都不遠,地點很方便,早餐也很豐富.接待人員也很熱情,下次有再來河內,還會再來入住.
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Bus stop 86 ( airport bus) right behind hotel . Evening receptionist was able to direct me easily but not morning receptionist which took me a lot of time this morning walking around the town trying to find bus stop. Really great rooftop! Incredible view. Excellent for sunset. To enjoy breakfast properly you need to arrive early. It closes at 09:30. If you arrive at 09:15 - it gets difficult. Bed very comfortable. A one time complimentary use of the sauna would be nice seeing as this property has no pool or gym.
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Great location! There are many restaurants and shops around the hotel. The shopping street is just 5-10 mins walk away. Not forgetting that the staffs are super helpful. They provide lots of information that we tourist need the most! :D
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極光高級-生活方式酒店預訂電話：+8620-86009099
（電話忙線或無人接聽時，請在線預訂！）
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其他咨詢：+84-24-39362345 （交通、訂餐、會議、桑拿娛樂、發票開具、物品遺失等）
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會議室在線預訂
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極光高級-生活方式酒店地址：河內 · 河內 · · 61 P. Hàng Bè, Str, 還劍郡, 河內, 越南
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